Welcome to our customer area

If you are an existing customer and want an update on your case, the quickest and simplest way is to sign in to your MyAccount area. Here you can track the progress of your claim, check your notifications and review your progress. You can also upload outstanding documentation and send and receive messages to and from your account team.

Postal address

Bevan House, Kettering Parkway, Kettering Venture Park, Kettering, Northamptonshire, NN15 6XR


Still not found what you are looking for?

You can call us on 0800 917 0490 or send the team a message using the form on the rightbelow.


Lines open
Monday - Friday: 8am – 9pm
Weekend: Closed
Bank Holidays: Closed

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New customer?

If you are a new customer looking to discuss an accident or injury contact us, follow the link to our new customer contact page below.

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