Making an accident claim
If you've been injured in an accident that was someone else's fault, we understand the impact this can have on your life. Not only may you be dealing with physical injuries, but you may be unable to work or take part in your hobbies. Your mental health may suffer and your finances may be affected too.
If this sounds familiar, please know that you're not alone. We have lots of experience in dealing with injury claims and we may be able to help you claim compensation. While money can't take away what happened, it could help to cover lost income, medical expenses and help you deal with any other impacts your injury has had on you and your loved ones.
How do I claim after an accident?
How do I claim after an accident?
We want to take the stress out of starting a personal injury claim. So, we have several ways of getting in touch with us - you can give one our friendly claim handlers a call on to dicuss your claim and answer any questions you may have, you can request a call back for a time that suits you, or you can start your claim online to find out if you have claim and if you can start your claim online and go at your own pace.
We'll listen to what happened, give you advice on what to do next and support you through your claim if we can take it on. Please know that there's absolutely no pressure to go ahead after you've contacted us. You can decide in your own time, at your own pace − and we'll be here if you have any questions.
If you would like to go ahead, just let us know and we can get your claim started. We aim to make the process as simple and easy as possible, which is why we have a handy online management service called MyAccount. It allows you to track your personal injury claim online and has all the information and prompts you need. You can easily see where you are in the claims process and check if there's anything we need from you.
What are the benefits of managing a claim online with MyAccount?
What are the benefits of managing a claim online with MyAccount?
We created MyAccount to make it easier than ever for you to start and manage your accident claim online. Here are some of the benefits of tracking your claim online:
- You can track your claim online at anytime, anywhere - as long as you have internet or mobile data connection
- All the information you need is in one safe place - you can look at your documents, messages, appointments and more without worrying about losing paperwork
- It's quick and easy to access your claim online with any device - simply log into your account using your phone, tablet or computer to see what's happening with your claim
- It's clear and simple to understand what stage your claim is at - we aim to simplify the law, so you don't need to worry about complex legal jargon or confusing paperwork
- MyAccount will clearly show you what we will complete, and anything you need to complete - so there's no confusion about what you need to do
For more information about making injury compensation claims online, don't hesitate to get in touch on or request a call back. We're here to help you.
What types of injury claims can I make online?
What types of injury claims can I make online?
We're experts in personal injury claims and our lawyers have helped many people get compensation after an accident that wasn't their fault. Here are some of the types of accident claims or injury types we may be able to help with:
Injuries at work
If you were hurt at work due to an accident that wasn't your fault, we're here to try and help make it right. There are many injuries that can happen in the workplace that could have been avoided, such as slips, trips and falls, lifting and handling injuries, physical harm from dangerous machinery and more.
After an injury at work, you may have to take time off to recover - which could put your finances under strain. If this is the case, get in touch to see if we can help you claim compensation on . You can also see if you may be able to start and manage an injury claim online with us today.
Injuries on the road
Unfortunately, accidents on the road can cause serious and life-changing injuries to drivers, passengers, cyclists and pedestrians. Road traffic accidents can vary from minor to major, and may cause bruising, fractures, wounds, and head and neck injuries.
If you've been hurt in a road traffic accident that wasn't your fault, we may be able to help you make a compensation claim online. Don't hesitate to speak with our friendly team on who will be happy to help you get back on track.
Injuries in a public place
Injuries in public places happen all too often − and are usually because of someone else's negligence. It can be embarrassing, and you may brush it off as “one of those things”, but we know how much of an impact these injuries can have.
If you've suffered an injury in a supermarket, on the pavement, in a public building, shop or restaurant and it wasn't your fault, feel free to get in touch on to talk in confidence. Our claim handlers may be able to help you make a compensation claim online, which could cover the costs of your medical treatment, or any time you've had to take off work.
Area of injuries
A personal accident and resulting injury can impact your personal and professional life as well as your health. Our experienced team are well versed in handling all areas of injury. From head and/or brain, neck injuries, back injuries, arm injuries, leg injuries etc.
Making a claim on an area that has suffered injury due to an accident that was not your fault has never been easier. You can either call us on or request a call back at a time that suits you. A member of our friendly claims handlers can answer any questions you may have and get your claim started. If you would prefer, you can also see if you are eligible to claim and start your claim online with our claim online tool today.
Personal injury types
There's a huge variety of injuries that can happen in an accident that wasn't your fault. We have the knowledge and expertise to help in all sorts of personal injury claims. This could include injury types like breaks and/or fractures, amputation, burn injuries, carpal tunnel injuries, carbon monoxide poising or even fatal or life-changing injuries.
These are just some of the injury types we may be able to help with. If you don't see your injury type here, please don't worry, we may still be able to help. Get in touch with us on or request a call back at a time that suits you and we'll let you know if you can make a no win no fee injury claim. You can also see if you have a claim and if you can start and/or manage your claim online with our claim online tool. No win no fee claims involve having an appropriate insurance policy in place, but we can guide you through this.
Frequently asked questions...
If you have been injured in the last three years and it wasn't your fault, it is highly likely that you are eligible to make a compensation claim.
There are some cases where the eligibility criteria may differ. If you are unsure whether you have a claim, contact our friendly legal team today.
No win no fee means you will only pay your legal team if your claim is successful and you are awarded compensation.
If you win your claim, your solicitor will typically make the following deductions from the compensation you are awarded:
- A ‘success fee' for winning the claim.
- The other side will usually be required to make a payment towards your legal costs and expenses but any shortfall may also be deducted from your compensation.
- The cost of the premium for any legal protection insurance you may have needed to ensure your claim is risk free.
You keep the rest and this will always be the majority of the compensation awarded to you. The deductions we list above will only be made when your compensation is paid. There are no upfront costs and no hidden charges.
When you talk to one of our personal injury experts, we can determine if you have the right cover and help you organise insurance before you make a claim.
In most circumstances for adults who were 18 years old or over at the time, it's essential that proceedings are issued within three years of the accident or incident date. In cases where the injured person was under 18 years of age when the accident or incident occurred, the three-year period expires on their 21st birthday.
If you don't issue your claim within those time limits, you won't usually be able to proceed. This is called being 'time-barred'. Extensions to the time limits are only available in exceptional circumstances and we can talk you through these if they're relevant to your claim.
Every claim we handle is different and that makes it hard for us to say how long your compensation claim might take. However, the bulk of the claims we handle are relatively short in duration.
In simpler cases where fault is clear and undeniable, the claim may be settled quickly, and even disputed claims can be negotiated to a settlement in approximately 12 months.
However, if you've suffered a serious or life-changing injury then your compensation claim may take longer. This is because we need to understand its full impact and make sure your future rehab or treatment costs are adequately covered.
You can rest assured that we will stay in touch with you throughout the process so that you'll always know how things are progressing.
Why make an injury claim online with us?
Why make an injury claim online with us?
Here at National Accident Law, we're committed to helping you get the positive outcome you deserve. We understand the impact a personal injury can have on your life, and will do our best to help you get back on track. We'll take the time to listen to your situation, understand what happened and give you clear advice on what to do next.
Rest assured that we'll make the entire process as simple and straightforward as we can. We'll keep you in the loop throughout, and let you know if we need anything from you. No legal jargon, no complicated fees. We'll explain exactly what to expect every step of the way, so there's no surprises during your online injury claim.
You can keep track of your claim online 24/7 using our handy platform MyAccount. It's a quick, easy and convenient way to see what's happening with your case, no matter where you are. We also understand that sometimes you just need to speak to someone to ask any questions you have. When you make an injury claim online with us, you can always contact us by phone on if you have any questions.
You can be confident that you're in great hands when you start an accident claim online with us. Our expert team have a huge amount of knowledge and experience in handling these types of claims - and our practice is registered with the Solicitors Regulation Authority, the governing body of The Law Society.
To find out more on making an injury claim online, get in touch with us today and we'll be happy to help. You can either call us on , request a call back at a time that suits you, or even start the ball rolling and start your claim online today.